Privacy policy

Effective Date: 11 May 2026

Last Updated: [INSERT DATE]

Pacific Web Solutions Pty Ltd trading as Atomic AMZ respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information in accordance with the

Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By using our website, submitting an enquiry, booking a call, interacting with our advertisements, or engaging our services, you agree to this Privacy Policy.

Who We Are

Atomic AMZ is an Australian-based Amazon growth agency operated by Pacific Web Solutions Pty Ltd.

We provide Amazon PPC management, listing optimisation, Amazon growth strategy, Amazon Ads support, account management, creative support, and related digital marketing services.

Company: Pacific Web Solutions Pty Ltd

Trading Name: Atomic AMZ

ABN: [INSERT ABN]

Email: [email protected]

Website: atomicamz.com

What Information We Collect

We may collect personal information and business information including:

- name;

- email address;

- phone number;

- company name;

- job title;

- business address;

- ABN, company number, or business registration details;

- website URL;

- Amazon store or brand information;

- business goals, challenges, and commercial information;

- enquiry details submitted through website forms;

- call booking details;

- communication history;

- marketing preferences;

- advertising interaction data;

- website usage and analytics data;

- IP address, browser type, device information, and approximate location;

- any other information you choose to provide to us.

When we work with clients, we may also collect or access information relating to:

- Amazon Seller Central accounts;

- Amazon Vendor Central accounts;

- Amazon Ads accounts;

- Amazon Brand Registry;

- product listings;

- sales reports;

- advertising reports;

- keyword data;

- campaign data;

- account health information;

- inventory information;

- pricing data;

- product images and creative assets;

- customer review information where visible inside the relevant platform;

- performance reports from Amazon, Google, Meta, CRM systems, or other tools.

We only collect information that is reasonably necessary for our business, website, marketing, or service delivery.

How We Collect Information

We may collect information when you:

- visit our website;

- submit a form or enquiry;

- book a strategy call or consultation;

- communicate with us by email, phone, video call, SMS, WhatsApp, or other messaging tools;

- engage us as a client;

- give us access to your Amazon, advertising, analytics, CRM, or website accounts;

- interact with our advertisements;

- download resources or request information;

- respond to our emails or marketing messages;

- provide documents, reports, or business materials to us.

We may also collect information from third-party platforms where you have granted access or where the information is publicly available.

How We Use Your Information

We use personal and business information to:

- respond to enquiries;

- book and manage calls;

- assess whether our services may be suitable for you;

- provide Amazon growth, advertising, consulting, and optimisation services;

- manage client accounts;

- review Amazon, advertising, and eCommerce performance;

- create reports, strategies, listings, campaigns, and recommendations;

- communicate with prospective and existing clients;

- send service updates;

- send marketing communications where permitted by law;

- run advertising, retargeting, and analytics;

- improve our website, services, marketing, and client experience;

- manage invoices, payments, records, and administration;

- comply with legal, tax, accounting, and regulatory obligations;

- protect our rights, business, systems, users, and clients.

We do not sell your personal information.

Amazon and eCommerce Account Data

As part of our services, clients may grant us access to Amazon Seller Central, Vendor Central, Amazon Ads, Brand Registry, or related eCommerce tools.

We may use this access to review, manage, optimise, or report on:

- product listings;

- advertising campaigns;

- keyword performance;

- sales performance;

- traffic and conversion data;

- account health indicators;

- catalogue issues;

- creative assets;

- brand content;

- reporting dashboards;

- other information needed to deliver the agreed services.

Clients remain responsible for their own Amazon accounts, product compliance, platform compliance, product claims, pricing, stock, fulfilment, customer service, and business decisions.

Where possible, clients should grant access through authorised user permissions rather than sharing personal passwords.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve website performance, understand visitor behaviour, and support advertising activities.

These may include:

- essential cookies required for website functionality;

- analytics cookies;

- advertising and retargeting pixels;

- conversion tracking tags;

- CRM or marketing automation tracking;

- browser and device identifiers.

We may use tools such as:

- Google Analytics;

- Google Ads;

- Meta/Facebook Pixel;

- LinkedIn or other advertising pixels;

- CRM and marketing automation platforms;

- scheduling software;

- website hosting and analytics tools;

- Amazon-related reporting or advertising tools where applicable.

You can disable cookies through your browser settings. However, disabling cookies may affect the functionality of some parts of our website.

Where required by law, we may ask for your consent before using certain cookies or tracking technologies.

Advertising, Retargeting and Marketing

We may use personal information, website usage data, and advertising interaction data to:

- measure advertising performance;

- improve our marketing;

- show relevant ads;

- retarget website visitors;

- create custom or lookalike audiences;

- understand conversions;

- follow up with prospective clients;

- send marketing communications where permitted.

We may use platforms such as Google, Meta/Facebook, LinkedIn, Amazon Ads, CRM tools, and other advertising or marketing systems.

You may opt out of direct marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

We aim to comply with applicable laws relating to email, SMS, and electronic marketing, including consent and unsubscribe requirements.

Disclosure of Information

We may share information with trusted third parties who help us operate our business, deliver services, or manage our website and marketing.

These may include:

- CRM and marketing automation platforms;

- advertising platforms;

- analytics providers;

- cloud storage providers;

- IT and hosting providers;

- scheduling tools;

- payment processors;

- accountants, bookkeepers, lawyers, or professional advisers;

- contractors, consultants, designers, copywriters, media buyers, or technical specialists who help deliver client work;

- Amazon-related tools, reporting systems, or advertising systems where applicable.

We only share information where reasonably necessary for business, service delivery, legal, administrative, or operational purposes.

We do not sell personal information.

International Transfers

Some of the tools and service providers we use may store or process information outside Australia, including in the United States, United Kingdom, European Union, or other countries.

These may include platforms such as Google, Meta, Amazon, CRM systems, cloud storage providers, scheduling tools, payment processors, and other software providers.

By using our website or services, you acknowledge that your information may be transferred to, stored, or processed outside Australia.

Where required, we take reasonable steps to ensure that overseas recipients handle personal information in a way that is consistent with the Australian Privacy Principles or otherwise provides appropriate protection.

Data Security

We take reasonable technical and organisational steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

These steps may include:

- restricted access controls;

- password-protected systems;

- secure cloud-based tools;

- limited account permissions where possible;

- internal access controls;

- secure communication practices;

- regular review of data handling practices.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

Clients are also responsible for maintaining the security of their own Amazon, advertising, CRM, website, and business accounts.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required by law.

Generally:

- enquiry and prospect data may be retained for up to three years from the date of last contact;

- client account, service, invoice, and business records may be retained for up to seven years after the end of an engagement for tax, accounting, and legal record-keeping purposes;

- website analytics and advertising data may be retained according to the settings and policies of the relevant third-party tools;

- marketing data may be retained until you unsubscribe or request removal, unless we are legally required to retain it.

We may retain de-identified, aggregated, or anonymised data for analytics, reporting, and business improvement purposes.

Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you may have the right to:

- request access to personal information we hold about you;

- request correction of inaccurate, outdated, incomplete, or misleading information;

- request deletion of your personal information, subject to legal and business record-keeping obligations;

- opt out of direct marketing communications;

- make a privacy complaint.

To exercise your rights, contact us at:

[email protected]

We will respond within a reasonable timeframe, generally within 30 days.

Before providing access to personal information, we may need to verify your identity.

Direct Marketing Opt-Out

You can opt out of marketing communications at any time by:

- clicking the unsubscribe link in an email;

- replying with an unsubscribe request where applicable;

- contacting us directly at [email protected].

Even if you opt out of marketing communications, we may still send necessary service, transactional, administrative, legal, or account-related communications.

Third-Party Websites and Platforms

Our website or communications may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, security, or data handling of third-party websites or platforms.

This includes Amazon, Google, Meta, LinkedIn, payment processors, scheduling tools, CRM platforms, and other third-party systems.

You should review the privacy policies of those third parties before using their services.

European, UK or International Users

Atomic AMZ is based in Australia. However, we may work with clients or website visitors from other countries.

If you are located in the European Union, United Kingdom, or another jurisdiction with additional privacy rights, you may have further rights under applicable local privacy laws.

Where required by applicable law, we will take reasonable steps to respond to valid privacy requests, including requests relating to access, correction, deletion, objection, restriction, or withdrawal of consent.

This Privacy Policy is primarily designed to comply with Australian privacy law. If Atomic AMZ actively markets to specific overseas jurisdictions, additional privacy terms may be required.

Children’s Privacy

Our website and services are intended for business users and are not directed at children.

We do not knowingly collect personal information from children under the age of 16.

If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to delete it.

Complaints

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us first so we can attempt to resolve the matter.

Contact:

[email protected]

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, tools, or legal obligations.

The updated version will be posted on this website with a revised Effective Date or Last Updated date.

We encourage you to review this Privacy Policy periodically.

Contact Us

For privacy enquiries, access requests, correction requests, deletion requests, or complaints, contact:

Pacific Web Solutions Pty Ltd trading as Atomic AMZ

ABN: [INSERT ABN]

Email: [email protected]

Website: atomicamz.com

Atomic AMZ is an Official Amazon Service Network Provider growth partner based in Sydney.

655A Darling St

Rozelle, NSW, 2039

Powered by © Atomic AMZ Insights 2026. All rights reserved.

Atomic AMZ is an Official Amazon Service Network Provider growth partner based in Sydney.

655A Darling St

Rozelle, NSW, 2039

Powered by © Atomic AMZ Insights 2026.

All rights reserved.